He was once the darling of the culinary scene and the first British chef to be awarded three Michelin stars.
But after launching a new career as a boutique hotel owner, fiery Marco Pierre-White appears to have gone off the boil.
His Cotswolds hideaway, the Rudloe Arms, is slated by some guests as a ‘nightmare’ and likened to Fawlty Towers.
It has suffered a raft of negative reviews on Tripadvisor recently, with some warning would-be guests to ‘approach with caution’ and ‘give it a very wide berth’.
Pierre-White, 61, bought the Grade II-listed Rudloe, in Corsham, near Bath, in 2012 and after extensive refurbishment the 40-bedroom hotel won rave reviews.
Pierre-White, 61, (pictured) bought the Grade II-listed Rudloe, in Corsham, near Bath, in 2012
Three years ago some viewers complained about ‘steamy’ artwork on the Rudloe’s walls after Channel 4 featured it on A Very British Hotel Chain: Inside Best Western
But in recent months, guests at the original Hell’s Kitchen star’s hotel, where a double bedroom costs from £145, have complained of terrible food and service.
One recent visitor described it as ‘like staying at Fawlty Towers’.
Another said: ‘I can only suggest to anyone that you avoid this “hotel” like the plague!!
‘Marco Pierre White, I’m not sure if you know what’s going on in your name, but if you do – hang your head in shame. If you don’t, maybe you should.’
Another review last month reads: ‘I was sceptical about this hotel after reading the bad reviews and I was right to be.
‘Our experience has been awful. Appalling experience, appalling hotel.’
The Rudloe Arms, is slated by some guests as a ‘nightmare’ and likened to Fawlty Towers
Another said: ‘What a load of TRIPE. Would we come back again? 100% NO. (Unless there was an apocalypse and the showers were still running.)’
Some guests were happy though, one giving it a ‘very good rating’ for its ‘perfect food and incredible, caring staff where nothing is too much trouble’.
The hotel’s website says it takes pride in providing a welcoming atmosphere and friendly staff.
It says of the Rudloe’s restaurant: ‘Perfect food and incredible, caring staff where “nothing is too much trouble” is what makes this truly unique and boutique English country house No 1 in the area.’
Three years ago some viewers complained about ‘steamy’ artwork on the Rudloe’s walls after Channel 4 featured it on A Very British Hotel Chain: Inside Best Western.
Pierre-White became the first UK chef to win three Michelin stars when he was 33. He was mentored by Albert and Michel Roux in Mayfair and later worked with Gordon Ramsay – until the pair fell out.